SmartThings is simple and easy to use but we know that people always
have a few questions. We've included the most common questions here,
and our Customer Support team is always ready to help if you need more
information or help.
What is SmartThings?
SmartThings is the brain of your smart home. It connects wirelessly
with a wide range of smart devices and makes them work together.
What can I do with SmartThings?
SmartThings allows you to monitor, control, and automate a wide range
of connected devices in your home. For example, you can set connected
lights to turn on and off at the touch of a button, at the same time
each day, when you open doors and windows, when motion is detected in
your home, or when you say “Turn on the kitchen lights.”
What connected devices work with SmartThings?
SmartThings works with a wide range of connected devices, including
lights, speakers, locks, thermostats, sensors, and more. Look for the
Works with SmartThings label next time you’re buying a connected
device for your home.
How do I get started with SmartThings?
You will need a SmartThings Hub or a compatible device with
SmartThings Hub functionality. You will also need some connected
devices and the free SmartThings App for Android or iPhone.
How many devices can I connect to a SmartThings Hub (or a compatible
device with SmartThings Hub functionality)?
You can connect hundreds of individual devices at any one time to a
SmartThings Hub (or a compatible device with SmartThings Hub
functionality), so you never need to worry about having too many smart
devices in your home.
Does SmartThings work with Amazon Alexa or Google Assistant?
Yes. You can control a wide range of connected devices in your home
with voice commands using SmartThings and
Amazon Alexa
or
Google Assistant.
Learn more about Voice Assistants for SmartThings.
Learn more about Voice Assistants for SmartThings.
Does SmartThings work with Apple HomeKit or Wink?
No. Apple HomeKit and Wink only work with their own apps, but many
smart devices compatible with Apple HomeKit and Wink are also
compatible with SmartThings.
Do I need to pay a monthly subscription to use SmartThings?
No. SmartThings is completely free to use. Additional premium services
may be available through the SmartThings app, but these are completely
optional.
How do I contact Customer Support for more information?
Visit
Support.SmartThings.com
to contact Customer Support for more information.